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9.30.2014 by Pappas MacDonnell

Silicon Valley has a new target

Big banks beware. There’s a new kid in town aiming to take your credit card customers. Start-up Affirm, led by PayPal …

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Posted in Customer Experience, Marketing & Selling, Trends, View All | Tagged Customer Experience, Marketing & Selling, news, Trends, user experience
9.23.2014 by Pappas MacDonnell

Find inspiration with Google Maps

Guess who’s making great use of Google Maps lately? Well, it’s Google themselves, with two sites that highlight how maps can …

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Posted in Customer Experience, Trends, View All | Tagged Fun, user experience, ux
9.16.2014 by Pappas MacDonnell
Illustration of man jumping

Beware of drawing conclusions from data

We’ve all been told, don’t jump to conclusions. Yet we all do sometimes – marketers especially. With so much data at …

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Posted in Customer Experience, Marketing & Selling, View All | Tagged Customer Experience, Marketing & Selling, Online Advertising
9.10.2014 by Pappas MacDonnell

Health and fitness apps: Just do it or just don’t?

Now that Apple is jumping into the health and fitness game, it seems like only a matter of time before we’re …

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Posted in Customer Experience, Marketing & Selling, Our News, Trends, View All | Tagged Access Health Care, fitness, Healthcare, Our News, user experience, ux
9.2.2014 by Pappas MacDonnell
Bored audience

10 tips for presentation slides that keep audiences awake

A headline and four bullets. A headline and four bullets. A headline and four bullets. Bored reading this? Think about the …

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Posted in Marketing & Selling, Trends, View All | Tagged Marketing & Selling, Tips
8.21.2014 by Pappas MacDonnell

5 ways to lose your retiree audience fast

You’re marketing a service to retirees. What do you picture? Palm trees? A golf course? Maybe…if they’re in their 80s or …

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Posted in View All | Tagged Customer Experience, FieldNotes, Tips
8.15.2014 by Pappas MacDonnell

Pappas MacDonnell Garners 11 Awards for a Wide Range of Work on Behalf of Connecticut’s Health Insurance Exchange

Awards include Best of Show from Insurance Marketing Communications Association and two “Stevies” from American Business Awards SOUTHPORT, CONN., August 11, …

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Posted in Marketing & Selling, Our News, View All
8.13.2014 by Pappas MacDonnell

The movie version of simplifying the complex

With just a piece of paper, could you convey what’s most memorable about your favorite movies? Here’s the catch: no drawing …

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Posted in Uncategorized, View All | Tagged Art, Design, Fun, Responsive design
8.5.2014 by Pappas MacDonnell

Our test drive of the Uber experience

Just how far will we go to test out interesting user experiences? The answer: many, many miles. At least that’s how …

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Posted in Customer Experience, Marketing & Selling, Our News, Trends, View All | Tagged apps, Marketing & Selling, Our News, Responsive design, user experience, ux
7.30.2014 by Pappas MacDonnell

How to do a great how-to in 6 seconds

You don’t have to be Mr. Fix-It or Ms. Do-It-Yourselfer to enjoy Lowe’s clever home improvement Vines. Check out a few …

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Posted in Marketing & Selling, Trends, View All | Tagged Customer Experience, Marketing & Selling, Online Advertising, Social Media, Tips, Vine

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