7 signs your health plan members aren’t happy

With Open Enrollment for health insurance right around the corner, all thoughts turn to acquiring as many members as possible. But acquisition is only the beginning. Keeping a book of business healthy depends on keeping members on the books. Our mantra: “Retention starts on Day 1.”

Our Pathway to Retention infographic identifies seven opportunities throughout the year to keep a restless member on the books. After all, the best member is the member who stays with you.

Pathway to retention infographic


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